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March 14, 2013

If you can't measure your goals, then don't

"We realised that the price per analysis is the only standard which can be used to compare the laboratories"
The above is a quote found in the last issue of "Kemivärlden Biotech" and is attributed to Leif Nordqvist, project leader at the Swedish Competition Authority.
It strikes me that it is more and more common that the drive to have measurable goals gets more focus than if the goals are relevant. There was an excellent article series in "Dagens nyheter" a while ago about the state of the Swedish health care system which touches on similar things, easily quantifiable goals are allowed to control the decisions instead of the real quality.
Sure, quantifiable goals are good, but if you cannot measure the real goals, then don't measure something else and pretend that is your goal!
Posted 6 years, 11 months ago on March 14, 2013
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